60 | Storytelling Secrets to Attract Coaching Clients
This episode dives deep into the powerful role that storytelling can play in attracting coaching clients and building a successful coaching business. Joanna discusses the psychological reasons why stories resonate so deeply with us as humans, tapping into our emotions and creating a sense of connection and relatability. She explains the "hero's journey" narrative arc that is found in so many stories we love, and why this universal story structure tends to resonate across audiences.
[00:00 - 1:00] Intro about the Women in the Coaching Arena podcast
[1:00 - 2:00] Introduction and overview of the storytelling topic
[2:00 - 4:30] Understanding the psychology behind storytelling: mirror neurons, tapping into emotions, the hero's journey arc
[4:30 - 7:00] Types of stories for coaches: personal hero's journey, client success stories, inspirational stories, educational stories
[7:00 - 10:00] How to craft compelling stories with key story elements and vivid details
[10:00 - 12:30] Using metaphors and analogies effectively in storytelling
[12:30 - 15:00] Incorporating stories into your marketing: website, emails, social media, sales calls
[15:00 - 16:30] Summary of why storytelling is powerful for attracting clients and building know, like and trust
[16:30 - 17:00] Call to action to utilise storytelling
Joanna emphasises that stories create the critical emotional connection that allows prospects to know, like and trust you - which is essential for converting them into paying clients. The episode is packed with motivating examples and strategic advice for coaches looking to harness the power of storytelling in their businesses.
Useful Links
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Transcript
Hello and welcome to Women in
the Coaching Arena podcast.
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:I'm so glad you are here.
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:I'm Jo Lott, a business mentor
and ICF accredited coach
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:Microphone (Samson Q2U Microphone):
and I help coaches to
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:build brilliant businesses.
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:I know that when you prepare to enter
the arena, there is fear, self doubt,
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:comparison, anxiety, uncertainty.
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:You can tend to armor up and
protect yourself from vulnerability.
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:In this podcast, I'll be sharing
honest, not hype, practical and
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:emotional tools to support you to make
the difference that you are here for.
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:Dare greatly.
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:You belong in this arena.
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:Hello, welcome to the 60th episode
of women in the coaching arena.
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:I am so glad you are here.
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:I've been reflecting on what
would be a useful topic.
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:And I realized I have never covered
storytelling in attracting clients and
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:how you can utilize that in your business.
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:So excited to dive deep into this today.
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:I actually often say that I'm not
very good at storytelling, but I think
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:I am good at it if I'm talking out
loud, like when this podcast it's so
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:easy to remember examples and to drop
them in and to go off on a tangent
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:remembering things, but I actually
find it quite hard to do in writing.
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:So if that is you, don't worry,
it's still possible to utilize
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:storytelling, to attract coaching
clients into your business.
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:I first realized the power of this when
I reflect on my best performing LinkedIn
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:posts and every single one of them.
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:Is about women making money, which
is something I kind of go off
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:on a tangent about occasionally.
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:And it was interesting when you look at
your best performing posts over the years.
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:The fact that I took the low paying job.
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:Once I had children to
try and balance it all.
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:And how now I'm so passionate about
helping women make money on their
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:terms around their own commitments.
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:part of my story has definitely
helped people to resonate with me
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:And sign up for my coaching program.
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:Stories have the ability to influence
people's thoughts, feelings, and decisions
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:in a way that logical information can't.
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:We are created to connect
with real stories.
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:In terms of the psychology
behind storytelling.
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:mirror neurons mean that when we hear
a story that same neurological regions
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:are activated as if we are experiencing.
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:ourselves.
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:So when I perhaps share my story of
having to overcome that challenge and
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:step into creating a business on my terms.
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:It helps people remember that.
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:Journey of quitting their job and starting
their business for the first time.
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:Stories bypass The analytical,
rational part of the brain and
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:directly tap into instincts emotions.
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:And decision-making.
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:And it's good to remember
that we buy on emotion.
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:So if you can help your
ideal client feels something.
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:They are far more likely to buy from you.
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:When we can visualize
things, it also really help.
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:So stories will help people to remember.
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:Enough to be able to relay that
information and to really hook into
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:what you shared in terms of a story.
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:If you're creating posts, it's
really great to think about how
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:you can relay that in real life.
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:A real commonly told story
is the hero's journey.
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:And this resonates so universally with us.
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:The reason why it resonates is because we
have all dealt with struggle and growth.
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:So the hero's journey talks
about that fundamental human
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:experience of facing challenges.
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:And undergoing transformation and
emerging victorious that we can
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:all relate to on a personal level.
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:I'm sure we've all been through
experiences in our life when
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:it's just felt utterly terrible.
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:And we feel like we're never going to
get to the other side, but somehow we do.
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:So that's theme Taps into our core desire
for meaning and self-actualization.
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:The emotional roller coaster is
another reason why the hero's journey
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:resonates because despite us always
feeling like we are the only one
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:who is up and down, everybody is.
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:And the hero story takes your ideal
client on that emotional journey
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:of the hero, which is the journey
from an ordinary place of going
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:to work and coming back again.
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:Then usually like the adventure and the
trials and sacrifices along the way.
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:Usually at some point hitting
some sorts of rock bottom and
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:triumphing over adversity.
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:And hearing that reminds us that we are
not alone, and this is normal, despite us
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:often feeling like we are the only ones
feeling that roller coaster of emotions.
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:The hero's journey helps us on a
subconscious level, understand their
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:motivations, their flaws, their
thinking patterns, their transformation.
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:It helps us also to remember that
we can achieve the impossible.
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:If we persevere and are courageous
and it reminds us that we can
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:reach our biggest goals and dreams.
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:The hero's journey is essentially
a metaphor for the cycle of life.
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:Being birthed into the world, encountering
problems, seeking advice and allies.
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:Going through.
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:Good times, bad times.
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:I'm finally achieving mastery.
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:So this aligns with the
patterns of our own growth.
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:And how we understand the
world from such an early age.
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:That hero's journey, which is a great
one for your about page on your website
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:is important because it reveals truths
about us as humans, the growth process
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:and desire to live a life of meaning.
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:And it's all woven into that Emotionally
gripping narrative that you find in
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:movies, in soap operas, and that's
why these things are successful.
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:And when you share your story, you
build rapport with your ideal client
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:and remembering it takes know,
like, and trust to buy from you.
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:So usually a story helps them know
you like you and trust you in order to
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:eventually be able to become your client.
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:So let's think about the types of
stories that you can tell as a coach.
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:So we've talked about that first one,
the hero's journey that's ideal for
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:your website, for your social media.
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:If you have undergone the journey
of your ideal client and we find
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:is most of us do the work because
we have been on that journey.
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:So if that is you, then the
hero's journey is perfect for your
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:website and for your social media.
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:Another great type of story you can
tell is your client success story.
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:I talk about this a lot, how
we can paint the picture of the
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:transformation our ideal client went on.
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:Really giving that detail instead of just
saying it was great and they listened
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:well, we really want to hear what went on
in their life and what tangible difference
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:your coaching made in their life.
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:And as much as you can make
it emotionally compelling.
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:Then people will be able to see themselves
in your other clients success stories.
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:An inspirational story is another
one telling the story of a client
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:or even a public figure who overcame
extraordinary odds or obstacles through
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:the power of coaching and perseverance.
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:I love doing this when I record this
podcast and I often just pull in stories
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:without even meaning to, to help, to
inspire and motivate you to take action.
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:To remind you that this
is possible for you.
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:For example, I had an onboarding call with
someone today and she talked about the
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:fact that it's a tough market right now.
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:It seems to be really busy
and that type of thing.
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:And I shared with her that I
never ever think about the market.
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:Like does that mean?
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:No one's buying?
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:No very rarely does it
mean no one's buying.
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:So if they're buying from someone,
how about you are going to be the best
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:out there so they're buying from you,
even if it is tough economical times.
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:People are still buying.
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:There are still people out there.
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:You only need a few.
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:It's not like you need millions
of people to fill your practice.
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:So what I love to do is inspire
people to look for success stories.
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:Look for the people that are succeeding in
your industry, know that it is possible.
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:And if it's possible for them,
it is possible for you too.
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:A final story I'll touch on
is the educational story.
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:So you can use a narrative to
illustrate maybe a key methodology
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:you use, a type of paradigm shift
that you facilitate with your clients.
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:How you can simplify those complex
ideas through story of what.
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:Happened when you asked
that particular question.
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:And it really then might resonate
with your ideal client and them
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:think, yeah, that was a good one.
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:So they align with what they need
to believe to buy your program.
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:So, for example, if
you are a career coach.
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:They need to know that they
can have a job that they enjoy.
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:They need to believe that it is
possible for people like them to
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:have a career that they enjoy.
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:So everything you're doing in your
marketing is to change those beliefs to
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:help them to see that this is possible.
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:And therefore, if they buy
your service, they are highly
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:likely to achieve that success.
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:So Let's talk about how to
craft these compelling stories.
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:The key story elements are a relatable
character, often you or your other
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:clients that you might be showcasing.
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:Usually there is some sort of conflict
and challenge that they have been through.
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:Next up is the journey or
transformation, the types of
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:things that you did that helped.
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:And finally, we want to end with a
resolution, like, How did that help
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:you to gain your success right now?
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:So it's interesting, isn't it,
without even realizing what
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:I'm doing a lot of the time.
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:That is what share in my story, that
the relatable character is someone whose
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:parents said they needed to get good jobs.
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:So they went and got a good job.
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:The conflict or challenge is that
you have children, you realize you
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:can't do the hours you used to do.
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:You can't travel the way you used to do.
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:And then the journey transformation
of having no confidence and absolute
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:rock bottom that I could run a
business or find work that Works
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:around me and my family and my values.
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:And finally with the resolution of my
goodness, this is actually happened.
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:And this is possible with the power of a
lot of coaching over the last few years.
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:To help you to really set the scene.
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:I would suggest painting vivid details.
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:I went on a storytelling course once,
and I was absolutely rubbish at this at
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:the time And it's the details such as
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:I remember someone really taking
ages to paint this story of the
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:different shades in the trees.
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:And I remember thinking.
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:God, they need to hurry up.
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:But I actually now looking back,
that's the thing I remember.
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:I can literally picture the tree
that she painted in this storytelling
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:course that I was on in my workplace.
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:So it's funny how we can hook into
these visual elements and that
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:helps us to remember the person,
the story, the point of the story.
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:You're wanting to build
tension and emotion.
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:Highlight those perspective shifts that
you had and showcase a inspirational
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:hopeful resolution, because that
is ultimately what we all want.
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:Metaphors and analogies
also work really well.
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:Many people talk about my front
door, back door methodology when
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:I talk about selling coaching.
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:the amount of coaches that say, yeah,
I know it's back door rather than front
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:or so that analogy has really, really
helped me to help more coaches understand
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:that we can get so stuck in the back
door of the confidence, the mindset,
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:all the things that people really need
to have the success that they want.
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:But we need to keep remembering the
front door, which is the thing that
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:they ultimately just want right now.
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:And that is the hardest thing to
do as coaches when we spend so
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:much of our lives in the back door.
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:That is the coaching session.
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:When they're in your program.
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:But the front door is before they
understand that any of that is at
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:all important in their journey.
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:So you can do that too
in your storytelling.
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:Let's turn to incorporating
stories into your marketing.
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:I say first up your easy win is
your about page on your website,
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:showcase your hero's journey.
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:People want to know who you are.
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:They don't want to know
just your qualifications.
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:They want to know you as a person.
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:Another way you can showcase storytelling
on your website is through those
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:clients' stories, Your case studies,
your testimonials, your results.
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:Email marketing is another place
where you can bring in stories.
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:My wonderful friend, Faye Wallace always
incorporate stories into email marketing
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:And it helps you to want to read the end.
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:Cause everyone wants to
know the end of a story.
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:Social media is another place where
you can share your day in the life.
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:You're behind the scenes, glimpses these
work really well in launches as well.
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:One of my clients, Jess at the moment is
mid a launch and she is doing an amazing
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:job with painting that behind the scenes
of her portal And what she's preparing for
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:the clients who have joined her program.
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:Sales conversations is another way you
can bring in storytelling by sharing those
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:stories, that address your ideal client's
objections of like, does this work for me?
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:I know another client of mine, Levanah.
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:Hello.
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:If you're listening.
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:Said to me, has anyone you work
with come from my industry?
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:I worry that because
you used to work in HR.
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:That everyone in your program is from HR.
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:And I was able to say, no, I've
got two other people from your
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:industry in my program right now.
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:So that really helped her join
the program, knowing that I
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:could help people like her.
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:So in conclusion stories, create emotional
resonance that build that know like, and
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:trust that people need to buy from you.
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:Have a think about how you can consciously
collect those stories from your ideal
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:clients and your own life experience.
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:And if we're thinking about the topics
that we covered today, firstly, we
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:talked about the psychological behind
the scenes reasons for storytelling.
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:We unpacked the hero's journey
and why that is such a successful
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:story in your marketing.
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:We talked about the types of stories for
you to tell, including client success
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:stories, personal journey, inspirational
story, and educational story.
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:We talked about how to create
compelling stories, those key
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:elements in a story, and how to
set that scene with vivid details.
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:We covered how you can incorporate
stories into your marketing on your
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:website, email marketing, social
media, and in sales conversations.
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:Tell a story this week, please do
tag me in or share the link to your
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:post with me afterwards, I would
absolutely love to see your stories
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:and support you on social media.
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:I'm on LinkedIn as Joanna Lott.
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:That's Joanna with an a lot with two T's.
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:And Instagram as joannalottcoaching
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:so please do go out there, share
your hero's story and tag me in
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:or share it with me afterwards.
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:I would love to see that this
podcast episode has helped you.
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:And if you want the accountability
to do this, these are the sorts
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:of things we cover in our weekly
calls in the business of coaching.
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:You have breakout rooms in order to
come up with your story, for example.
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:And then, at the end of the session,
I would be asking you to share
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:in our slack channel, what you're
intending to do differently as
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:a result of this week session.
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:So if you're ever wondering what
it feels like to be part of the
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:business of coaching and why
it's such a successful container.
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:It's not about the content and the
fact you've already nailed your
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:niche, where you've done your offer.
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:You already know about marketing.
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:It's the fact that every single week you
become an absolute expert in your field.
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:You get inspired to take different action
than you would normally take, because
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:that is what it takes right now to have
that commitment, to be the best, to
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:learn every single week and get better
and better at your craft of marketing
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:and selling your amazing coaching.
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:So, if you are interested in help to
make this happen, You will find the
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:details of my program in the show notes.
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:I would love to work with you to
help you to personalise everything
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:we do into your business.
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:And like I say, at the end of
every episode, trust yourself.
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:Believe in yourself and be the wise
Gardner who keeps on watering the seeds.
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:Microphone (Samson Q2U Microphone):
Thank you so much for listening to this
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:episode of Women in the Coaching Arena.
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:I have a mess of free resources on
my website joannalottcoaching.com.
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:That's Joanna with an A
and Lott with two T's.
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:joannalottcoaching.com.
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:And I'll also put links in the show notes.
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:Let me know if you found
this episode useful.
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:Share it with a friend and
leave me a review, and I will
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:personally thank you for that.
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:Remember to trust yourself, believe
in yourself and be the wise Gardner
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:who keeps on watering the seed.
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:Get into the arena dare, greatly and try.