122 | The Truth About Building a Coaching Business That Lasts
What does it really take to build a coaching business that not only starts but lasts? Today, Jo Lott shares the raw, real, and sometimes uncomfortable truth about sustainable success. From empty webinars to hard decisions, Jo reveals the truth most people don’t talk about: success in coaching isn’t about flashy content or always knowing what you’re doing, it’s about showing up, again and again.
Key Timestamps:
[00:00:00] No Ads, No Hype, Just Courage
[00:02:00] Early Webinars & Showing Up Anyway
[00:03:30] If You Were a Local Shop…
[00:05:00] The Coaching Industry’s Elephant in the Room
[00:07:00] Don’t Buy the Scarcity Narrative
[00:09:00] Jo’s Family Story: Quiet Resilience
[00:12:30] Redefining Success + Constant Marketing Protocol
“You don’t have to be perfect to be trusted. You don’t need 10K followers to find clients. But you do need to commit to showing up.” -Jo Lott
This episode is for coaches who want to build a sustainable business that fits around their real life, not someone else’s version of success. Jo shares why “easy” isn’t always fulfilling, and how to create a rhythm that aligns with your values, your energy, and the season you’re in.
Useful Links
Mid-Year Reset Online Workshop, 26 June
Learn about The Business of Coaching programme
Download the Free Digital version of Coaches' Planner (edition 2025)
Grow Your Business Without the Tech Overwhelm - One Stop Coach Shop
Join the Let’s-Coach Circle for free
How to secure more coaching clients' free training
Download the 12 ways to get clients now
Learn about The Business of Coaching programme
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If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com
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Transcript
I built a six figure business,
working school hours, term time only.
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:No hype.
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:No fake deadlines, no ads.
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:Just consistency, clarity,
and a lot of quiet courage and
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:commitment behind the scenes.
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:And here's the truth
that nobody tells you.
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:Success in coaching isn't about
flashy content or feeling like you
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:know exactly what you are doing.
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:It's about doing the work that no
one sees and doing it again tomorrow.
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:Welcome back to Women
in the Coaching Arena.
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:I am Jo Lott a business coach
and mentor to qualified coaches
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:who want to grow a sustainable
business with honesty, not hype.
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:I am here to pull back the curtain
and share what really works, so
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:you can build a coaching business
that fits your life and values.
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:So let's start here.
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:The part that you don't see, which
is the early posts that get no
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:likes and I'm desperate to delete.
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:The webinars or workshops that
you have prepped for, and only
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:three people have turned up.
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:The times that you kept showing up
when it felt like no one was watching.
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:That is not failure.
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:That is the work, and it's exactly
what builds a business that lasts.
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:It's so easy for my clients to perhaps
hold a webinar and feel like it was a
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:failure because only six people showed up.
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:My first webinar, I
had two people show up.
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:So ever since that day, I've
always paid for a virtual assistant
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:to come to the workshop with me
to at least engage and attend.
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:Even though now I have 150 plus
live show up at that webinar.
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:I still have that fear
from that first time.
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:But imagine if I had never got the
courage and threw my toys out of the
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:pram and said forget it, it doesn't
work, which is the sort of thing I
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:hear from people all of the time and
it just doesn't work the first time.
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:Like my first one, I had two show ups.
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:My second one I might have
had six to 12 show up.
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:My third one, I had 50 show up and
now years on I'm gaining 150 plus
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:live show up on my webinars, but it's
taken a really long time to get there.
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:So what I wanna start sharing more
is that business is a long game.
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:Have you ever watched Dragons Den?
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:If so, you will know that they go
through their first three years going.
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:Year one, 200,000 loss.
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:Year two, 150,000 loss.
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:Year three 50,000 loss.
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:Year four profit, 10,000.
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:And the dragons are
nodding like, oh, great.
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:It's starting to work now.
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:No one's thinking This is shameful.
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:This is embarrassing.
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:And because that's what it
really takes to build a business.
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:And we are so lucky that our
businesses are not product-based
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:businesses where you do lose a
lot of money in those early days.
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:We are lucky that generally we
don't really lose any money.
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:You can start an online business
with next to Nothing investment.
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:So we are so lucky, and the reality
is that it takes longer than we think.
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:And it's not because you are doing
it wrong, it's because you are
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:building a real business here.
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:If you were a local shop, as I've
mentioned on this podcast before, a local
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:shop has opened about five houses down
from me, and I am so desperate for them to
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:succeed that I shop there all of the time.
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:I want to support my
local community business.
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:I know they have spent hundreds of
thousands on that property building it up.
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:It was shut for 18 months while they
paid builders to get it all ready and
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:they have had to buy all of this stock.
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:So if they are making the extra effort
to get fresh baguettes in, to get
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:fresh sausage rolls in, then I will
be shopping there and supporting them
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:so they can continue to provide that
amazing service to our community.
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:So just remember that you don't
have to knock on doors anymore.
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:We have it so easy and you can make
this work with actual hard work.
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:And listening back to Melissa's case
study episode I shared a few weeks ago.
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:I love when she said.
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:You've just got to put your
back into it, and that's
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:exactly what you have got to do.
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:It isn't easy, but it is much easier
when you are surrounded by people who
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:will give you the support to do that.
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:The inspiration to do that, the feedback
to do that, and you will gain so much
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:courage from actually taking those steps.
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:Okay, now let's talk about
the elephant in the room.
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:So most of the big money you see in
coaching is coaches selling business
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:coaching to other coaches, and I don't
mean coaches like you probably are
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:leadership coaches, career coaches.
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:It's generally all of these seven
figure business owners selling to
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:other business coaches who are going
to just do and clone exactly what that
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:business coach is telling them and gain
those same clients into their practice.
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:But if you are a leadership coach, career
coach, wellbeing coach of some sort.
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:The sort of methods they are teaching
might not suit who you are trying
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:to attract into your business.
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:You have to meet them in their world.
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:You need to create messaging
that makes them stop scrolling,
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:but not because it's loud.
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:With my clients, that is
exactly what we work on.
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:Building a business that reflects who
they are and giving them the clarity
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:to speak to people who need the most
and not in a hyped up way that uses
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:shameful marketing of like you are
missing a trick, et cetera, et cetera.
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:Just helpful, amazing ways of helping
people feel seen, understood, helping them
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:create insights, take steps forward, all
with value-based marketing that really
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:does change lives in just your marketing.
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:I know through this podcast, I have
changed many people's businesses
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:and lives because I receive messages
all of the time telling me that.
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:So that is the type of
marketing I want to do.
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:Marketing that is actually a
part of my business that actually
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:creates value and that doesn't
leave people in real scarcity.
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:I listened to a podcast a couple of
weeks ago, and I must admit to feeling
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:in real scarcity mindset ever since.
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:It was very hyped up saying
the world is changing.
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:You are no longer gonna be
able to sell to individuals.
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:It was like, really black or
white thinking of no one's
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:buying, no one's ever gonna buy.
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:No one's got money.
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:It was not true because I know
that through my own work, through
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:my own client's business, it's
not true that no one is buying.
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:There are plenty of people buying.
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:Why otherwise would my leadership coach
client have 30 K months for example.
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:Why would I, sign consistent
clients each month?
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:Why would so many of my wonderful
new business owner case studies
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:that you can hear on this podcast
sign clients in their first year
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:of business if no one was buying.
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:So I don't like that type of
marketing that puts a stop on your
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:dreams because yes, it's hard.
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:Yes, it takes commitment.
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:It takes you as a person committing
to marketing your business, committing
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:to mastering the skill of keeping
up to date with the world and
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:all of the things we are doing.
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:And yes, that's hard, but guess what?
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:I do it even though I don't feel like
I'm the smartest person in the room,
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:the most disciplined person in the room.
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:I've been wanting to get fit for so
long, and all I need to do is commit
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:to getting my kettlebell out for 10
minutes a day and I cannot do it.
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:So all I'm saying is.
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:If I can do this without having the
head space, the time, the freedom,
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:like I've got kids that I run around
to every single club under the sun.
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:I do every drop off, I do every pickup.
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:I've got a lot of clients and I
still manage to keep up to date and
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:try my best in running a business.
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:Then all I know is that you can too.
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:A story I don't share often because
I cry every time I share the story.
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:And my clients will know that
because I do share as part of a
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:Getting to Know You exercise in
my Business of coaching program.
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:That, the reason I have such
strong willpower and belief that
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:you and I can build businesses.
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:It is because my parents built
their business from Absolute Zero.
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:Came to London with no
qualifications, no money.
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:They were from Ireland.
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:So in those days they had signs on the
windows saying, no blacks, no Irish.
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:So they weren't even welcome.
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:And yet they built a business
and they showed up to it every
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:single day for 30 plus years.
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:Even though I have no idea how they
manage, because we lived in pubs
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:in southwest London and there was
hardly ever anyone in, and I used to
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:think, my gosh, they're having to pay
someone to be behind the bar, like
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:while we have our dinner and stuff.
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:And you know, there'd be a two
or three guys sitting in the bar.
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:And pretty much every single
weeknight was like that.
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:So it was all banking on having a
great Saturday night, which fortunately
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:they did have most of the time.
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:But the amount of times I used to say
to my dad, shall I go out leafleting?
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:There's loads of lovely
houses around here.
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:Maybe they just need to know we exist.
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:I'm so grateful that he retired
as things were becoming so, so
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:hard for publicans to get by.
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:So if you are thinking it's hard
to build a coaching business,
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:just know that it's hard to build
any business, but it's possible.
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:And if they can do it with no
qualifications, no money, no family
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:nearby, then you can do it too.
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:So let's redefine success right now.
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:So for me, success is really
freedom of my calendar.
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:It is always being able to do
the school pickup without panic.
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:It's voice noting my clients from my
favorite health club, so I actually get to
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:have one or two days where I exercise each
week and work from a beautiful location.
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:It's not living by someone else's idea of
ambition, but it took time to get here.
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:I had to walk away from my career
and executive coaching business
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:that I'd worked so hard to build.
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:It was a really hard decision at the time
when I started my business of coaching
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:program on the side of my career and
executive coaching business, and I was
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:making the same mistake that I see so
many of my clients make by trying not to
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:make a decision on whether I retain my
career coaching business, which was doing
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:well at the time, or whether I fully step
into promoting my business of coaching
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:program, change my website to very clear
entrepreneurship and go all in on what
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:I was super passionate about, which
is people building their own business.
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:And I don't say that easily.
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:I do think it's actually easier
to work for other people.
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:I now look back on my whole career when my
family was so desperate for me to always
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:have a really stable job that I stayed in
pretty much two employers for my entire
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:20 years of work because my dad was so
obsessed by me gaining holiday time,
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:pension and when I started my first job,
he said, you've got a job for life there.
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:And I took it literally.
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:I genuinely intended to stay there
till I was 60 or god knows what age
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:it is now and retire because, I,
as my husband now tells me, was on
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:a gravy train with biscuit wheels.
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:I've never heard of the saying before,
but in other words, I had it easy.
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:But easy is not always the best
because easy can feel exhausting.
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:Being bored, being unfulfilled, not
realizing your potential is exhausting.
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:It's a bit like when you sit around
all day at home, you just feel more
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:tired than when you go out for the day.
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:And yes, you are kind of exhausted,
but you are also exhilarated.
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:So leaving felt like a huge
risk, but it gave me space.
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:It gave me the push to have to show
up, to get to know myself, to have to
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:figure out how I could help others.
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:To be able to focus, to be able to
commit and a way of working that
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:felt aligned with my values, which
my employment definitely wasn't.
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:So if you are in the messy middle,
I want you to know that you don't
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:have to be perfect to be trusted.
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:You don't need 10 K followers
to find paying clients.
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:You don't need to push all of the time,
but you do need to keep showing up and
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:commit to yourself and your business.
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:I call it with my clients, their
constant marketing protocol, which
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:sounds pretty exhausting with the word
constant, but what I mean by that is
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:I want my clients to create a business
where they say it's just what I do.
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:It no longer drains them of energy
thinking about posting on LinkedIn.
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:It's just something that they do.
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:So that's what I mean when I talk
about your constant marketing protocol.
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:What are you committing to do constantly?
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:For me, that is showing up
on this podcast once a week.
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:It's showing up on LinkedIn
every weekday, Monday to Friday.
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:It is emailing my list once a week every
Thursday, and it's holding a few online
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:workshops or in-person workshops each
year so people get that opportunity
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:to take a no risk step towards me
and figure out if they do want to
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:work closer together in my program.
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:So thank you for listening
to today's episode.
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:If this landed with you, do send me
a message on LinkedIn as Joanna Lott
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:or Instagram as @joannalottcoaching,
or please hit the share button and
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:share this with someone building their
coaching business the honest way.
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:If you are not already subscribed to
this podcast, please do hit subscribe
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:and rate and review the podcast so
it shows up in your app next time I
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:release an episode and like I say at
the end of every episode, trust yourself
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:believe in yourself, and be the wise
gardener who keeps on watering the seed.
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:Microphone (Samson Q2U Microphone):
Thank you so much for listening to this
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:episode of Women in the Coaching Arena.
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:I have a mess of free resources on
my website joannalottcoaching.com.
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:That's Joanna with an A
and Lott with two T's.
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:joannalottcoaching.com.
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:And I'll also put links in the show notes.
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:Let me know if you found
this episode useful.
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:Share it with a friend and
leave me a review, and I will
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:personally thank you for that.
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:Remember to trust yourself, believe
in yourself and be the wise Gardner
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:who keeps on watering the seed.
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:Get into the arena dare, greatly and try.