29 | The Missing Link To Inbound Enquiries
If you've been doing all the things and never had an inbound enquiry, this episode covers what may be missing in your content strategy.
Jo emphasises the importance of gaining inbound leads and discusses the three pillars of effective content. She highlights the value of consistency, structured content planning, and showcasing proof through success stories and testimonials.
The missing ingredient is also discussed, with an emphasis on understanding one's own buying habits and promoting products regularly with clear calls to action. By implementing these strategies, your coaching business can experience growth.
The value of gaining inbound leads [00:00:00]
Explains the importance of inbound leads and the higher conversion rate and faster growth they can bring to a coaching business.
The three pillars of effective content [00:01:14]
Discusses the importance of consistency, having a structured approach, and showcasing proof in creating effective content.
The missing ingredient [00:05:45]
Highlights the significance of clear product positioning in attracting inquiries and converting leads, and provides tips on how to choose one ideal client, one offer, and one platform for effective product positioning.
Gaining Clarity on Product Positioning [00:11:52]
Importance of gaining clarity on product positioning and the need for consistent frequency in promoting it.
The Power of Call to Action [00:11:52]
The significance of including a call to action in posts and different types of call to action that can be used.
Consistent Valuable Content [00:11:52]
The key to attracting inbound enquiries lies in consistently providing valuable content and clear product positioning.
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Transcript
Hello and welcome to Women in
the Coaching Arena podcast.
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:I'm so glad you are here.
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:I'm Jo Lott, a business mentor
and ICF accredited coach
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:Microphone (Samson Q2U Microphone):
and I help coaches to
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:build brilliant businesses.
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:I know that when you prepare to enter
the arena, there is fear, self doubt,
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:comparison, anxiety, uncertainty, shame.
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:You can tend to armor up and
protect yourself from vulnerability.
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:In this podcast, I'll be sharing
honest, not hype, practical and
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:emotional tools to support you to make
the difference that you are here for.
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:Dare greatly.
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:You belong in this arena.
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:Welcome to the 29th episode of
women in the coaching arena.
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:I'm so glad you are here.
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:Today we are diving deep into the
missing link to inbound enquiries.
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:This is for you, if you have been posting
endlessly on social media, but have
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:never, or rarely received direct messages
or calls booked from your content.
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:So I hope you will find this super
valuable because it's easy to get swept up
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:in social media and not generate results.
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:So I hope this episode will help
you to gain those enquiries and gain
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:more chance of obviously converting
those enquiries into paying clients.
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:First up let's talk about the value
of gaining inbound leads because
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:in this coaching world, there
are two primary types of leads.
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:There are inbound and outbound.
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:So an inbound lead is someone
who approaches you having been
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:drawn in and attracted by your
content or your reputation.
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:Or on the other hand, an outbound
lead is someone you have reached
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:out to initiating the conversation.
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:So while both are valuable, There's
something special and exciting,
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:obviously about receiving inbound leads.
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:They have shown an interest.
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:They're engaged.
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:They like you because
they're contacting you.
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:And that ultimately means a
higher conversion rate and a
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:faster growing coaching business.
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:Now we know.
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:Why we want to attract
these inbound leads.
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:Let's move on to the three
pillars of effective content.
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:So firstly, and I'm sure you're
tired of hearing everyone say
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:this, but consistency is key.
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:So where there is blogposts
you're writing, podcasts
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:you're doing, social media.
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:Whatever you do, consistency is
what builds up trust and establishes
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:you as an authority in your niche.
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:I was super excited today when I was
thinking about what podcast episode to
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:record so I kind of searched in Google,
how to starta coaching business to
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:get inspiration for today's episode.
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:And was super excited to see my
own website and my own article on
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:how to start a coaching business
on page one, just for records down.
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:So it's a super competitive industry,
as I'm sure you realize from being
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:inundated with business coaches, trying
to help you to grow your business.
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:So to be able to reach page
one of Google, four items down
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:without any ads is super good.
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:And I wrote that article
over two years ago now.
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:And.
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:It would have never been found before,
but what I have done since then is
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:blogs every single week, pretty much.
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:So what that does is update my
website regularly and Google loves
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:fresh websites, fresh content.
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:So if you are one of these thinking,
I'm waiting to get my website.
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:Perfect.
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:Just know that this is
not a once and done thing.
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:I update my website every single week.
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:For example, if I'm promoting something,
I'll put a new banner on there.
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:Anything you can see it's keep updating
it, which is why don't wait till
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:it's perfect because actually it's
better for you to be updating it than
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:waiting till it's perfect and then
never touching your website again.
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:So just know that that consistency.
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:For me, for example, of writing
those blogs and regularly
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:putting them on my site.
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:Is finally paying off and I'm
now getting found on Google
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:without having to pay for it.
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:So you can be the same.
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:So have a think for your niche.
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:What would people be searching Google for
an aim to create content on those things.
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:So the consistency is key.
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:Next up having a structured approach
to content can be a game changer.
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:I haven't always been good at this.
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:Obviously I provide a 30 day
content plan for my clients,
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:which helps them to do this.
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:But yes, I completely get that it's really
hard to sometimes be that organized person
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:and have everything scheduled and ready.
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:I'm super lucky right now that I have
a social media manager who is preparing
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:this content and doing it for me.
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:I know that's not in everybody's reach
but what I would recommend and what I've
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:seen work really well for my clients
is batch it all up, get your monthly
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:plan, do a two or three hour block on
a Monday and schedule that content.
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:My most successful clients schedule
their content, because I think what
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:happens when you don't schedule your
content is pretty much the missing
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:link that we will be revealing
later on in this podcast episode.
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:Our last pillar of effective
content is showcasing proof.
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:So there is nothing more powerful than
sharing success stories or testimonials.
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:It's a testiment to your skills, the
transformation that you offer, but
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:also gaining that trust from people,
helping them to step into the picture.
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:Help them to see yes, I
work with people like you.
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:Here's this client story.
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:And I know lots of clients will
say to me, but no one wants to
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:share their testimonials with me.
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:I think it's about the
way you position it.
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:So rather than asking for a favor in a
testimonial, you want to say, I would
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:love to showcase you as a case study
because your story is so inspiring.
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:Can we write up a case study or
can we have a conversation to
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:reflect on your journey together?
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:So that's a really great way of doing it.
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:And if they won't do that, you
can still reflect on their journey
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:yourself, where were they before?
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:What steps did you go through
and where are they now?
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:So I would suggest proof faced content.
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:Every week or at least every other week.
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:As much as you can weave that
into your content strategy.
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:So now let's move on to
the missing ingredients.
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:So that is product positioning.
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:So imagine this, you are
putting out consistent content.
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:You are sharing the success stories.
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:You're doing all the things you are
meant to be doing but the inquiries
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:are not pouring in as expected.
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:So what could be missing?
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:Often it's clear product positioning.
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:So your audience might love your
content and think it's super inspiring.
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:But if you are unsure about what
you're offering, how much it is,
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:how it's delivered, then they
might hesitate to reach out.
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:And I'm starting my offer
to market sprint this month.
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:And this is literally day one's work.
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:So choose what you are selling.
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:And I noticed every single time most
people will resist choosing one thing.
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:They'll say I've got four offers
and I've got an online course and
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:I've got this and I've got that.
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:And it's like, no wonder why you're not
selling anything, because there is so
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:much that you don't know really clearly
what you're trying to promote here.
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:Therefore your audience won't
also understand what you're
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:trying to promote here.
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:So pick one.
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:Ideal client, one offer and one platform.
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:And go all in on that one
thing for at least a month.
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:You cannot sell multiple
things at one time.
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:It's confusing for you.
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:It's confusing for your audience,
so really to make your life
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:simple and choose your one thing.
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:That clear product positioning will
help people to understand exactly
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:what they're getting, how much it's
going to cost and what to expect.
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:Okay, next up, let's get more specific.
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:So the power of a
product positioning post.
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:There are two main types of
product positioning posts.
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:There are direct ones and indirect.
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:A direct product positioning
post is straightforward.
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:It showcases your service,
it speeches it's benefits.
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:Think about it as a mini sales page.
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:You could do a carousel for this,
or you could just do a short post.
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:Since my social media manager started
with me, she has created lots of these.
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:And again, if you haven't got a clear
plan and a schedule that you are
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:planning out your content in advance.
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:This is a sort of post that you
will probably avoid yourself
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:because it feels very direct.
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:It feels kind of a bit more salesy,
which we can often tend to shy away from.
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:But it really does work.
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:People do sometimes like to see.
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:Very clearly, this is
what you are selling.
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:So that's a direct
product positioning post.
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:Next up, let's talk about an
indirect product positioning post.
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:This is a bit more subtle.
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:It might share a success story or a
testimonial that indirectly highlights
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:the benefits of your product.
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:And you would still want
to have a call to action.
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:So for example, if you're
talking about your client, Julia,
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:You may be saying at the end.
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:If you would like to have results like
Julia then drop me a message today.
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:So let's walk through some actionable
steps for effective product positioning.
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:Firstly clarity is crucial ensure
that your potential clients
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:understand exactly what you're
offering and why it's valuable.
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:That is the work you will
want to do prior to promoting.
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:And that doesn't always mean how
many coaching sessions we're talking.
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:It means really diving deep from your
client's eyes as to this is the problem
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:that they are in, and this is where
they want to get to and how you can help
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:them step by step along that journey.
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:Secondly frequency matters
so regularly update and share
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:these product positioning posts.
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:I would suggest every six weeks,
for example, for the direct.
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:This is exactly what I'm offering post.
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:And maybe every two weeks for the
more subtle indirect, here's the
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:type of outcome you might be looking
at, if you invest in my service.
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:Lastly, always have a clear call to action
on the bottom of your post, whether that
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:is inviting them to DM you, book, a call,
or even just engage in the comments.
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:Like what's your view.
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:Anything you can do to gain interaction
will be a huge step forward.
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:Remembering that people rarely
book a call without having some
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:tiny interaction with you first.
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:So the more you can create content that
asks their opinion, ask for their views.
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:The more, they will be able to take
that tiny micro step towards you.
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:So let's summarize where we
went to in today's episode.
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:First up, we talked about
the value of inbound leads.
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:Next, we talked about the three
pillars of effective content.
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:So consistency.
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:Having a structured approach
and showcasing proof.
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:Third up we talked about the missing
ingredient, which is product positioning.
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:Being super clear on exactly what you are
selling and the intricate details of it.
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:Next up, we talked about the power of
product positioning posts in particular.
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:There are two main types,
direct posts and indirect posts.
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:Both are useful and I would recommend
putting those into your content strategy.
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:If you, for example, don't
use social media by the way.
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:Many of my clients don't
and that's absolutely fine.
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:You can still do this.
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:So make sure your website is super
clear on exactly what you are selling
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:versus come and book a discovery
call, but it doesn't really say
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:here's what you can buy from me.
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:Because just think about
your own buying habits.
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:Would you just book a discovery call
or would you want to know a little
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:bit more about what they are selling.
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:What they could do for you.
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:Prior to booking that call.
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:I know me personally, I would never
ever book a call with someone unless
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:I knew exactly what they sell.
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:Exactly how much it's going to cost me.
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:So, yeah.
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:Think about your own buying habits
and that will help you to step into
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:your ideal client shoes as well.
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:Lastly, we talked about some actionable
steps for effective product positioning.
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:So gaining that clarity,
firstly is crucial.
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:Secondly, frequency matters just
because you put out one post saying what
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:you sell doesn't mean it's job done.
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:You will want to do that again regularly.
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:And lastly always include a call to
action on your post, whether that is
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:a really direct one like DM me or book
a call, or whether that is an indirect
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:one, like a question or share your views.
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:To finish up, remember that the key
to attracting those inbound inquiries
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:lays in consistent, valuable content
and clear product positioning.
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:So implement these strategies
we discussed today and what's
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:your coaching business grow.
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:I hope you enjoyed today's episode.
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:Do share it with your coaching cohort.
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:I would absolutely love to help
more coaches sell coaching.
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:And drop me a line on LinkedIn
if you found this useful, I
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:would love to hear from you.
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:And like I say, at the end of every
episode, trust yourself, believe in
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:yourself and be the wise gardener
who keeps on watering the seed.
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:Thank you so much for listening to this
episode of Women in the Coaching Arena.
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:I have a mess of free resources on
my website joannalottcoaching.com.
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:That's Joanna with an A
and Lott with two T's.
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:joannalottcoaching.com.
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:And I'll also put links in the show notes.
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:Let me know if you found
this episode useful.
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:Share it with a friend and
leave me a review, and I will
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:personally thank you for that.
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:Remember to trust yourself, believe
in yourself and be the wise Gardner
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:who keeps on watering the seed.
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:Get into the arena dare, greatly and try.